All information provided here will be strictly confidential and only used for business decision-making.  Users submitting requests or information will not be penalized or sanctioned and can choose to remain anonymous.

Requests that contribute to mitigating or eradicating any dissatisfaction or creating or improving a process.
A complaint refers to any form of discontent expressed by an internal or external user concerning a specific aspect of an institution's service provision, whether it be a person or a process.
Opposition is expressed towards actions deemed unfair—advocacy for user rights regarding the provision of offered services.
This refers to a proposition, insinuation, or suggestion.
This action involves acknowledging and recognizing an individual, group, or process for standing out among others due to their unique qualities, exceptional attitudes, outstanding abilities, or superior performance. This recognition can also be a result of their differential characteristics and actions.
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